Rocky Branch Service LLC — Privacy Policy

Effective Date: 03/10/2026

This website (go.rockybranchms.com, the “Site”) is owned and operated by Rocky Branch Service LLC (“we,” “us,” or “our”).

By using this Site, you agree to the practices described in this Privacy Policy.

1. Overview

This Privacy Policy explains how Rocky Branch Service LLC collects, uses, maintains, and discloses information from users (“you” or “Users”) of go.rockybranchms.com.

This policy applies to all products and services offered by Rocky Branch Service LLC.

2. Information We Collect

We may collect the following types of personal information:

- Name

- Phone number

- Email address

- Mailing address

- Project-related details submitted via forms

- Communications via email, phone, or SMS

- Site usage data (via cookies, pixels, or analytics tools)

You provide this information voluntarily, such as when:

- Filling out a quote request form

- Contacting us via the Site

- Subscribing to any newsletter or updates

- Communicating with us by phone, email, or SMS

- Otherwise interacting with our services

3. How We Use Your Information

We use the information we collect to:

- Deliver services and fulfill quote requests

- Contact you regarding your land clearing or related project

- Send transactional communications (e.g., confirmations, scheduling info, project updates)

- Respond to inquiries and provide customer support

- Improve our website, services, and user experience

- Comply with legal and regulatory obligations

4. SMS/Text Messaging and Consent

By providing your phone number on our Site or during communication with us, you consent to receive SMS/text messages from Rocky Branch Service LLC related to your inquiry, quote request, scheduling, and service updates. These messages are primarily transactional in nature and may include confirmations, reminders, and general project coordination.

Message frequency: Varies based on your interaction with us

Message and data rates: May apply, depending on your mobile carrier

Opt-out: You may opt out of SMS/text messages at any time by replying STOP

Help: For assistance, reply HELP or contact [email protected]

No third-party sharing: We do not sell, rent, or share your phone number or SMS consent data with third parties for their own marketing purposes

Consent is not a condition of purchase: Providing consent to receive SMS/text messages is not a condition of purchasing any goods or services from us

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as pixels or analytics tools) to:

Enhance your browsing experience

Analyze how users interact with our Site

Improve Site performance and functionality

Support advertising and remarketing efforts, where applicable

You can control cookies through your browser settings. Disabling cookies may affect certain features or functionality of the Site.

Site usage data (such as pages visited, time spent on pages, and interactions), collected via cookies, pixels, or analytics tools used for performance measurement and advertising optimization

6. Disclosure of Information

We do not sell or rent your personal data. We may share your information only in the following situations:

- When required to comply with applicable laws, regulations, legal processes, or governmental requests

- When necessary to fulfill your request or complete services (for example, with service providers who help us operate our business and the Site)

- When needed to protect our rights, property, or safety, or the rights, property, or safety of others

- When you have given us explicit permission to do so

- Any third-party service providers who receive personal data from us are required to use it only for the purpose of performing services on our behalf and to protect it in a manner consistent with this Privacy Policy.

7. Third-Party Websites and Services

Our Site may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices or the content of those third-party sites.

We encourage you to review the privacy policies of any third-party websites you visit before providing them with your personal information.

8. Data Storage and Security

Your information may be stored on secure servers, including cloud-based services, which may be located inside or outside the United States.

We implement commercially reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Data Storage, Security, and Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Children's Information

Our Site and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us and we will promptly remove such information from our records.

11. Your Rights: Access, Correction, and Deletion

You may request to:

- Access the personal information we hold about you

- Correct inaccurate or incomplete information

- Request deletion of your personal information, subject to our legal and contractual obligations

To submit a request, please contact:

Zackery Parker
📧 [email protected]

We may require verification of your identity before processing certain requests.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page.

Your continued use of the Site after changes are posted constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically for any updates.

13. Contact Us

If you have any questions about this Privacy Policy, our practices, or your data, please contact:

Rocky Branch Service LLC


Website: go.rockybranchms.com


📧 [email protected]


📍
Mailing Address: 244 Co Rd 221, Bruce, Mississippi, 38915